Water

Division of Water Sign

Mike Nixon, Superintendent
Water/Water Pollution

Michael Wickham, Manager
Miller Park Water Plant

Darren Drumm, Manager
South Water Plant

Andy Gundelfinger, Manager
Distribution System

Corona Virus Update

​EPA encourages the continued use of tap water, as COVID-19 has not been detected in drinking water supplies. EPA has established regulations with treatment requirements for public water systems that prevent waterborne pathogens such as viruses from contaminating drinking water and wastewater. COVID-19 is a type of virus that is particularly susceptible to disinfection and standard treatment and disinfectant processes are expected to be effective.

​In an effort to lower the risk for City of Lancaster Utilities customers, the City of Lancaster has instituted a moratorium on gas and water shut-offs due to the threat of the COVID-19. The moratorium is effective Monday, March 16, 2020.

During the moratorium, customers who need assistance or who have general billing questions are encouraged to contact the Lancaster Utilities Collection Office at 740-687-6627, press 3 for Customer Service. Customers can also email utilities@ci.lancaster.oh.us.

The City of Lancaster Division of Water operates and maintains the city’s network of water lines and facilities, including water storage tanks, booster stations and water treatment plants.

History

Early residents of the city relied on cisterns, shallow wells and streams for their water.  It is believed the first city water system was developed  in 1879 when water was pumped from the Hocking River and distributed through the City.  The current City water system began in 1925 with the construction of the Miller Park wellfield, water plant, reservoir, and core water distribution system.  As the City grew, so did the water system, which today supplies high quality water from two treatment plants to seventeen square miles of the City through a network of storage tanks and distribution lines.

The water system also provides outstanding fire protection to the residents and businesses based on the fire flow provided through the system and the amount of water held in storage. 
 
Fire Hydrant smaller
21st Century Drinking Water Issues

Drinking water issues continue to evolve around the world and around the country.  Our abundant water source means that the City will not be facing water shortages.  But water quality related to nutrients, pathogens, personal pharmaceuticals, and wellhead protection will provide challenges for the new century.