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There is an element of risk every time a fire truck or ambulance drives through town with their lights and sirens on. Accidents while going to and from emergency calls are the second leading cause of death for firefighters. When a fire department representative arrives on the scene and finds the situation is not as serious as they led to believe, they will "downgrade" or cancel the rest of the fire department response. "Downgrade" means to have them continue without their lights and sirens, reducing the risk of firefighters and the public. This also reduces the disruption to normal traffic flow.
Complaints are best filed with a supervisor thatworks during the time the incident happened. However, any supervisor willassist you with filing a complaint and many issues can be resolvedimmediately. Formal complaints are best filed in person at the LancasterPolice Department. They will be accepted by any supervisor working24 hours a day.
All trash and yard waste must be set out no later than 7:30am on your scheduled pick-up day.
If you receive a 35 gallon trash cart based on your current sanitation rate and it is not large enough for your household trash on a weekly basis, you may contact the Lancaster Sanitation Department to request the larger 96 gallon trash cart and your monthly sanitation rate will be increased to $13.50 per month. Otherwise, residents may continue to set out their trash following the current guidelines https://www.ci.lancaster.oh.us/555/Garbage-Guidelines. The Lancaster Sanitation Department is requiring residents to use the city-issued trash cart first before using additional trash cans. Here is additional information about the new trash carts: https://www.ci.lancaster.oh.us/818/New-Trash-Carts
All trash carts will be delivered to the front of the property; however, your trash pickup location will remain the same.
Each resident will be issued a trash cart according to their current sanitation cost code.
Residents who already own a trash cart and wish to not use the city-issued trash cart may contact the Lancaster Sanitation Department at (740) 687-6660. Resident-owned trash carts MUST be approved by the Sanitation Superintendent for pickup. Residents will then be issued a sticker that must be placed on the resident-owned trash cart identifying it for pickup. Residents will be responsible for keeping their trash carts clean. The Sanitation Department will be responsible for the repair and replacement of damaged trash carts.
The size of the trash cart delivered to each resident will be determined by that resident's current sanitation rate. If you wish to receive a different size trash cart, you may contact the Lancaster Sanitation Department at (740) 687-6660. Those requesting the 35 gallon trash cart MUST qualify for the Senior Rate (household with 1 or 2 persons 62 years of age or older) and those requesting the 96 gallon trash cart will have their Lancaster Sanitation Rate increased to $13.50 per month.
If you have old trash cans that you wish to dispose of you may set them out on your scheduled pick up day with a note attached reading “Take Can”.